We take worker health seriously.
Your digital workforce is monitored, maintained, and continuously improved—so you get reliable results, every time.
Performance tracking
Every task your workers complete is analyzed for quality, speed, and accuracy. We track trends over time to ensure consistent performance.
You don't need to monitor your workers. We do it for you—automatically, continuously, and comprehensively.
Violation detection
When something's off, we catch it. Our monitoring systems detect issues before they become problems.
What we watch for
- Unexpected behavior patterns
- Quality drops
- Response inconsistencies
- Task abandonment
How we handle it
When we detect issues, we act immediately:
- 1.Worker is flagged for investigation
- 2.Root cause is identified
- 3.Retraining or replacement initiated
- 4.You're notified of significant events
Continuous improvement
Your workers get better over time
Retraining process
Workers don't just maintain—they improve. Based on your feedback and our monitoring, workers are regularly updated with corrections, new capabilities, and quality enhancements.
Your feedback matters. When you correct a worker or provide feedback, it shapes their future behavior. The more you work together, the better they get.
Diagnostic support
When something's not working right, our diagnostic workers step in to help.
Riley
Investigator
Analyzes problem patterns and identifies root causes when something isn't working right.
Amy
Support
Provides recommendations, coordinates fixes, and reports back with solutions.