Privacy Policy
Effective Date: February 17, 2026 | Last Updated: February 17, 2026
The Short Version
We collect what we need to provide the service. We don't sell your data. We don't use your conversations to train AI models. You can delete your data anytime. That's the important stuff.
Introduction
steadybase ("we," "us," "our") operates the steadybase application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
Information We Collect
Information You Provide
- Account Information: When you create an account, we collect your name, email address, and password.
- Payment Information: When you subscribe, we collect payment information through our payment processor. We do not store complete credit card numbers.
- Content and Conversations: We store the conversations you have with your digital workers to provide continuity and memory.
- Preferences and Settings: We store your preferences to personalize your experience.
Information Collected Automatically
- Usage Data: How you use the Service, including features accessed and time spent.
- Device Information: Device type, operating system, and browser type.
- Log Data: IP address, access times, pages viewed, and referring URLs.
- Cookies: We use cookies to maintain sessions and remember preferences.
How We Use Your Information
- Provide the Service: Operate your digital workers, maintain context and memory.
- Improve the Service: Analyze usage patterns to make improvements.
- Communicate with You: Send service-related notices and respond to support requests.
- Process Payments: Handle subscriptions and billing.
- Ensure Security: Detect and prevent technical issues and fraud.
How We Do NOT Use Your Information
- ❌ We do not sell your personal information. Ever.
- ❌ We do not use your conversations to train AI models.
- ❌ We do not share your data with advertisers.
- ❌ We do not create advertising profiles based on your information.
How We Share Your Information
We share your information only in limited circumstances:
- Service Providers: Companies that help us operate (hosting, payment processing, analytics).
- Legal Requirements: If required by law, subpoena, or court order.
- Safety and Rights: To protect safety or address fraud.
- Business Transfers: In case of merger or acquisition.
- With Your Consent: For other purposes if you explicitly consent.
Data Storage and Security
Your data is stored in secure data centers in the United States. We implement appropriate technical and organizational measures including encryption in transit (TLS/SSL), encryption at rest, access controls, regular security audits, and employee training.
Your Rights and Choices
- Access and Portability: Access your information and export in standard formats.
- Correction: Update your account information anytime.
- Deletion: Delete conversations, projects, or your entire account.
- Communication Preferences: Opt out of non-essential communications.
Children's Privacy
The Service is not intended for children under 13. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy and updating the date. For significant changes, we may also notify you via email.
Contact Us
If you have questions about this Privacy Policy, contact us at privacy@steadybase.io.
We respond to privacy inquiries within 30 days.
California Privacy Rights
California residents may have additional rights under CCPA, including the right to know, delete, opt out of sales (we don't sell data), and non-discrimination. Contact privacy@steadybase.io to exercise these rights.
European Privacy Rights
If you are in the EEA, you may have additional rights under GDPR including access, rectification, erasure, restriction, portability, and objection. Contact privacy@steadybase.io to exercise these rights.